TAP PROGRAM

 

Due to an issue at LA Metro, we are now selling UPASS cards. The process to purchase is the same as with the stickers. Those who have existing cards may reload them for a $107 fee.

Our apologies for the confusion and inconvenience.

Those who have already purchased stickers do not need to exchange them for cards.

Thank you!

Online sales only. Purchase here. Print payment confirmation page and bring in to the office to secure your pass.

USC GSG’s TAP Program

Please read ALL of the information below before purchasing or contacting GSG. If you need help or have questions, DO NOT contact USC Transportation regarding this program. Instead, contact the Graduate Student Government through the “Contact” button in the menu on the top of this page, or reach out to the administrator of the program, the GSG Director of Campus Affairs, directly at gsgcamp@usc.edu. Thanks!

Spring 2017 TAP information

The Universal College Student Transit Pass (U-Pass) program upgrades your existing USC
student ID to a transit pass. To qualify for the U-Pass program, you must be an enrolled graduate student carrying six or more units.Once you have purchased a USC U-Pass, you’ll receive a sticker featuring smart-chip technology to place on your USC student ID card. It’s good for unlimited rides on all Metro Rail and bus lines for the entire semester.

Your USC U-Pass works like a TAP card; just tap on the dial each time you board a bus or train. Spring semester passes are valid from January 9 – May 13.

Load Stored Value to ride the other 23 TAP-participating transit systems in LA County. See taptogo.net for the full list of transit systems.

Beginning January 3 , purchase your USC U-Pass by:

1. Completing the mandatory registration survey at: lametro.formstack.com/forms/upass_usc.

2. Purchasing your U-Pass sticker for $107 at http://tinyurl.com/guwvuox.

3. Bringing survey confirmation page, payment confirmation page, proof of registration (registration confirmation page) and your USC student ID to one of the following locations:UPC Pick Up
Pick up at TCC 224
Monday – Thursday
10am– 4pm

HSC Pick Up
Pick up at 1969 Zonal Avenue
(next to Starbucks)
Monday– Thursday
12 pm – 1 pm

If you are unable to pick up your card during office hours, you can designate another student to pick it up for you. Provide the person with proof of registration and a print out of your payment
confirmation page.

The U-Pass is non-transferable and will be deactivated if found to be used by someone other than the authorized purchaser. Eligible students who sell their U-Passes after activation are subject to penalties and disqualification from the program.

For more information, email Christopher Records at gsgcamp@usc.edu.

PLEASE NOTE THAT GRAD TAP PASSES ARE NON-TRANSFERABLE and will be deactivated if found to be used by someone other than the authorized purchaser. Eligible students who sell their TAP Passes after activation are subject to penalties and banishment from the Program.

TAP Program

The UPASS grants 24 hour, 7 days/week access to all Metro Bus and Rail, Metro Rapid, and Metro Liner services. 

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Pick-Up/Reload

You can pick up or reload your TAP card at UPC. You must bring your student ID with you in order to pick-up or reload your card.

If you can’t make it to campus during the above pick-up times, contact gsgcamp@usc.edu to schedule an alternate time to pick up at UPC. You can also ask a friend to pick-up/reload your card. Provide them with a note stating your name, their name, and your student ID number (and the friend should bring your old card if it’s being reloaded).

Eligible Students

The TAP program is available to all full-time graduate students who have enrolled for previous and upcoming semester (Spring 2016 and Fall 2016) and paid the USC Grad Student Programming Fee.

Refund Policy

No refunds will be granted at any time for any reason for students who have already activated their TAP Passes. If the pass does not work, please come into the office so we can reload the pass and make sure that it is working. We cannot issue refunds once cards have been purchased.

TAP FAQs

Why purchase a U-Pass?

This program offers students the opportunity to travel to campus and explore Los Angeles in a cheap and environmentally friendly fashion, without having to worry about gas, car maintenance or parking.

 

Where can I use the U-Pass?

The USC GSG U-Pass is only for use on Metro buses and trains. This includes the Metro Rapid bus lines, the Red, Blue, Green, Gold and Expo rail lines, as well as regular Metro buses (including Zones 1 and 2).

The pass is not valid on non-Metro transit services, such as Metrolink or LADOT transit (which includes DASH and Commuter Express). It currently does not cover transit run by some L.A. County municipalities, such as Santa Monica or Culver City.

 

Is this program available to recent graduates?

No. The pass is available only for current, full-time, fee-paying USC graduate students.

 

What constitutes “full-time”?

USC’s pass is available for all students who qualify as full-time according to USC’s guidelines for their individual program.

 

Is this program available to online Virtual Academic Center (VAC) students?

VAC students are not eligible to purchase a discounted USC GSG TAP Pass because they do not pay the Grad Student Programming Fee, which is used to subsidize the cost of the TAP Passes.

 

What if I’m not eligible for a USC TAP Pass?

You still may be eligible for a reduced-fare Metro TAP card through Metro. They have discounts for senior citizens, students, and people with disabilities. Check out the requirements and application instructions at: http://www.taptogo.net/reducedfare.php

 

How much can I save with this program?

That depends on how often you ride and how you pay for your Metro fare. Compared to Metro’s 30-day reduced-fare student pass ($43/month), you can save at least $60 over the eighteen-week period. Compared to purchasing one-way tickets individually, you will save money after 30 round trips. In other words, if you take Metro round-trip twice a week, you will save money over the eighteen-week period.

 

I lost my pass. What do I do?

1) Contact the GSG office at gsgcamp@usc.edu with your USC ID.

2) Wait for a confirmation email.

3) Come pick up the replacement for a fee of $5 at either the UPC GSG Office during the office hours listed above.

 

What if I cannot make it to the listed hours to pick-up my pass?

Contact gsgcamp@usc.edu to schedule an alternate pick-up time at UPC. Alternatively, you can ask a friend to pick-up/reload your card. Provide them with a note stating your name, their name, and your student ID number (and the friend should bring your old card if it’s being reloaded).

 

Can I purchase more than one pass?

No. A student can only purchase one Pass.

 

What if the TAP Machine on my bus doesn’t work?

Some buses still have old TAP machines that don’t read our USC U-Pass. If this occurs, you may need to pay the fare (depending on the bus driver) but please write down the route number and the individual bus number and send it to gsgcamp@usc.edu so we can forward that information to Metro to allow them to update the machine on that particular bus.